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Oceanic/Time-Warner's RoadRunner Service in Hawaii: Update

May 1, 2004

For some time, the major problems that made Hawaii RoadRunner service slow and unreliable have disappeared. This site still contains the information and opinion about the service problems and alleged deceptive advertising that occurred from 1999 through 2001.

Today, RoadRunner (and Earthlink Broadband provided via Oceanic/Time-Warner cable) offer service with a downstream bandwidth cap of 3,000kbps - and actually provides it. This is about 70 times the speed of a typical 56k modem connected to the Internet. (The upstream with RoadRunner/Earthlink broadband maxes out at about 380kbps, or about 15 times the speed of a typical 56k modem. So, today, it's a pretty good deal - and if you've never had the service, there's always a promotion running. (The regular monthly price for RoadRunner is presently $44.95 + tax in Hawaii.)

Earthlink High Speed in Hawaii is provided by Oceanic Time/Warner - and also regularly runs promotions for new customers. Currently, the regular monthly price for Earthlink High Speed Cable is $41.95 + tax in Hawaii.

Whether you choose Earthlink or RoadRunner, the service is actually provided and billed to you by Oceanic Time/Warner. A difference in the service is the servers that you connect to for e-mail, news, account management, and nameserver.

Oceanic has substantially consolidated and increased its inter-island and mainland bandwidth since 2000. It is by far the largest ISP provider in Hawaii. The closest broadband competitor is Verizon Hawaii's DSL service - currently $29.95 - $34.95 + tax in Hawaii. Verizon's DSL offers up to 1,500kbps downstream and 128kbps upstream at this price - 1/2 the speed down, 1/3 the upstream rate.

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PROCEED TO THE ARCHIVE OF THE FIXRR.COM SITE THAT DESCRIBES THE TURN-OF-THE-CENTURY PROBLEMS.

For more information on high-speed Internet Services in Hawaii:
Verizon DSL
Oceanic/Time Warner Cable

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